Thank you for shopping at mylifesublimation.com.
If you are not satisfied with your purchase and need an exchange or return & refund, please contact us at [email protected] for pre-approval. Please provide us with your order number, purchase date and reason for return or exchange. Failure to provide the requested details will delay the return or exchange process. Returns and exchanges must be started within 15 days after receiving the product, and you may need to bear the shipping costs for return or exchange. Items must be returned in new, resalable condition.
After receiving your request, we will contact you within 5 working days and inform you of the precautions for returning the items. You must repackage the returned product, along with all components, materials and documentation. Once we receive and process the returned product, we will re-ship it if you request an exchange; if you request a refund, we will notify you of the refund via email. All refunds will be limited to and based on the current price of the product less any shipping costs involved in returns or exchanges.
After receiving your request, we will contact you within 5 working days and inform you of the precautions for returning the items. You must repackage the returned product, along with all components, materials and documentation. Once we receive and process the returned product, we will re-ship it if you request an exchange; if you request a refund, we will notify you of the refund via email. All refunds will be limited to and based on the current price of the product less any shipping costs involved in returns or exchanges.
All shipping charges are non-refundable. The customer is responsible for returning the goods to the designated location: C/O 2221 E. Remington Avenue, Chino, CA 91710.
By initiating the return process, the customer agrees to all of our decisions, which are final. Please allow up to 2 billing cycles for your credit to be posted to your account.
To cancel your order and request a refund, please see our Shipping Policy.